Mum discovers anyone could access her information on her Samsung Galaxy S10 after fitting £2.70 screen – The Sun

A MUM found that anyone could access her Samsung phone after she fitted a £2.70 screen protector she got on eBay. Lisa Neilson, 34, bought the gel cover to protect her new S10. 3 A horrified mum Lisa Neilson discovered anyone could access her Samsung phone when she fitted a £2.70 screen protector bought on eBayCredit: NB PRESS LTD TEL 07976731081 With the screen on, Lisa set up her right thumb print to access the phone but later used her left, which unlocked it. She found any print unlocked the phone. Lisa, from Castleford, West Yorks, said: “Anyone can access it and could get into the financial apps and transfer funds.” Samsung said people should only use authorised screen protectors. She got husband Wes, 34, to try and both his thumbs were also able to open the phone through the gel cover. Mum-of-two Lisa also checked her sister’s Samsung and it was exactly the same when fitted with the case. The company are now investigating her discovery. She said: “This means that if anyone got hold of my phone they can access it and within moments could be into the financial apps and be transferring funds. “It’s a real concern.” “We called Samsung because we thought there was a fault with the phone. “The man in customer services took control of the phone remotely and went into all the settings and finally admitted it looked like a security breach. ExclusiveNITEMARE Families of two kids, 10 & 15, who are addicted to Fortnite sue the game’s maker BUGGED OUT Brit spots terrifying ‘half-spider, half-scorpion’ – but it’s actually neither SKY LIGHT How to spot the Draconids meteor shower in the UK tonight EMOJI-ONAL Apple reveals dozens of new iPhone emojis – including sloth, falafel & swimsuit INCOMING New asteroid threat as 50ft space rock could hit Earth in just 70 years “They said someone in another department who could investigate would call us but we still haven’t heard anything from them.” A Samsung spokeswoman said: “We’re investigating this internally. We recommend all customers to use Samsung authorised accessories, specifically designed for Samsung products.” 3 Husband Wes was able to open the phone through the gel cover and access all of Lisa’s banking appsCredit: NB PRESS LTD TEL 07976731081 3 Lisa also checked her sister’s Samsung and it was exactly the same when fitted with the cheap caseCredit: NB PRESS LTD TEL 07976731081 iPhone 11 Pro Max trumps top Samsung and Huawei phones in first major battery life battle GOT a story? RING The Sun on 0207 782 4104 or WHATSAPP on 07423720250 or EMAIL exclusive@the-sun.co.uk
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