Gamers who use Xbox are unable to sign on to use the service to play games and use apps on Friday evening.
The company said: “Our engineers and developers are actively continuing to work to resolve the issue causing some members to have problems signing in to Xbox Live. Stay tuned, and thanks for your patience.”
The outage is affecting signing in; creating, managing, or recovering an account; search.
When users go to sign into Xbox, they encounter a screen that says “try again in a while.”
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